Conflict Resolution for Managers and Leaders, Trainer’s Manual

CDR Associates’ training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. <i>Conflict Resolution for Managers and Leaders</i> is a comprehensive training package. CDR Associates offers their proven program for teaching participants the key concepts and skills in conflict management, negotiation, and dispute resolution. <p>The <i>Conflict Resolution for Managers and Leaders</i> training package consists of a participant’s workbook and a trainer’s manual, which includes interactive exercises, presentations, group discussions, skill practices, and role play simulations.</p>