Creating the New American Hospital

Transforming the American Hospital<br> <br> Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults.<br> –Coyla Anderson, executive vice president, operations, Holy CrossHealth System<br> <br> At a time when the health care industry is going through acrisis–closures, layoffs, soaring costs, dissatisfied customers,and increased turnover–some hospitals have dramatically improvedquality, productivity, and profitability. How?<br> <br> They have met the challenges of operating in today’s health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.