Emotional Intelligence

<p><b>Boost&nbsp;Emotional Intelligence in any&nbsp;situation to achieve&nbsp;exceptional results for any&nbsp;organisation&nbsp;</b></p> <p>As&nbsp;organisations&nbsp;around the world are&nbsp;putting more&nbsp;focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater.&nbsp;Emotional Intelligence in the workplace&mdash;including the five key concepts of self-awareness, self-regulation, empathy, social skills&nbsp;and motivation&mdash;is defined as your&nbsp;ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers.&nbsp;Emotional Intelligence&nbsp;is&nbsp;in high demand&nbsp;and&nbsp;is expected to&nbsp;become&nbsp;an&nbsp;essential&nbsp;component&nbsp;of success&nbsp;in the future of work.&nbsp;<i>Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership</i>&nbsp;is designed to&nbsp;help you master EI and&nbsp;empower&nbsp;you&nbsp;to&nbsp;achieve the very best outcome for everyone&nbsp;in your&nbsp;organisation.&nbsp;&nbsp;</p> <p>Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable&nbsp;steps&nbsp;for developing and implementing EI in the workplace&nbsp;for immediate results. Amy Jacobson, an experienced EI specialist, leadership trainer and coach, shares&nbsp;the tools, methodologies,&nbsp;concepts and actions that increase EI in any situation.&nbsp;Packed with real-life examples and case studies, insightful&nbsp;questions,&nbsp;and useful&nbsp;diagrams to create action, this must-have guide:&nbsp;</p> <ul> <li>Offers&nbsp;a powerful 5-part methodology&mdash;Own It, Face It, Feel It, Ask It,&nbsp;and Drive It&mdash;to&nbsp;help you&nbsp;understand and immediately implement Emotional Intelligence principles in&nbsp;both&nbsp;your personal and professional life&nbsp;</li> <li>Increases&nbsp;your&nbsp;Emotional Intelligence in&nbsp;the&nbsp;workplace to&nbsp;enable you to inspire&nbsp;and&nbsp;energise&nbsp;staff, support empathy and self-awareness, and drive high levels of performance&nbsp;</li> <li>Improves&nbsp;the way you handle high pressure environments, manage challenging situations, and&nbsp;interact&nbsp;with&nbsp;people&nbsp;with&nbsp;different communication styles&nbsp;</li> <li>Helps you solve difficult problems in the workplace such as loss of purpose and engagement, cultural issues,&nbsp;poor communication,&nbsp;and low&nbsp;productivity&nbsp;</li> <li>Provides concrete steps for eliminating&nbsp;negative behaviors and&nbsp;for&nbsp;owning&nbsp;the role you play,&nbsp;your&nbsp;impact on others,&nbsp;and&nbsp;the decisions and choices you&nbsp;make&nbsp;</li> </ul> <p><i>Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership</i>&nbsp;is an indispensable book for anyone&nbsp;interacting with others in the workplace, especially those with&nbsp;leadership roles&nbsp;such as&nbsp;senior executives, board members, department heads, managers and supervisors.&nbsp;&nbsp;</p>