Let’s Talk

‘Brilliant . . . empowers you to create real behaviour change and lasting trust.’ – Nir Eyal, bestselling author of HOOKED and INDISTRACTABLE_____________________________________________Performance reviews, delivered frequently and expertly, can be a game changer – they can turn average performers into overachievers and stars into superstars. But, too often, managers hold back from offering crucial insights. In Let’s Talk, Dr Therese Huston shows how to deliver feedback effectively and with confidence. Huston explains the importance of siding with the other person, stating your good intentions and working out what kind of critique your reports want most – do they want to be appreciated, coached or evaluated? She then reveals the six practical tools you need to deliver impactful feedback, including how to take steps to ensure unconscious bias doesn’t leak into your appraisal.Above all, Dr Huston offers a step-by-step plan to prove that productive, collaborative assessments are achievable and straightforward. This handbook offers the tools to help anyone, from executives to teachers to coaches, to improve performance and morale and make a once-dreaded task feel natural.__________________________________________________________’Let’s Talk breaks down giving feedback with the latest research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.’ – Julie Zhuo, bestselling author of The Making of a Manager’This book is a gift that belongs within arm’s reach of every manager at all times.’ Dolly Chugh author and Associate Professor at NYU Stern]]>