Manager’s Guide to Making Decisions about Information Systems

The sign of a smart decision about information systems isn’t based on technical details alone; it’s based on how well that decision contributes to the overall success of the business.  To obtain pay off, from investing in information systems, requires a truly managerial perspective about   IS. In Paul Gray’s <i>Manager’s Guide to Making Decisions About IS</i> you’ll learn how IS can help the organization as a whole, and how to make key decisions on whether to undertake, upgrade, or outsource   large software systems. You’ll also learn about how IS is used for all aspects of a business—from recording individual transactions to gaining competitive intelligence to business strategy. <p>The <i>Manager’s Guide to Making Decisions About IS</i> first focuses on big picture issues, such as hardware, software, and the Internet; strategic uses of IS; aligning IS with the business; types of applications; and inter-organizational systems.  Gray then provides you with essential knowledge that will help you make informed decisions on big-ticket applications, including electronic commerce, enterprise requirements planning (ERP), customer relationship management (CRM), data warehousing, knowledge management, and business intelligence.  Finally, the <i>Manager’s Guide to Making Decisions About IS</i> examines the IS issues that managers are currently facing in today’s business, including outsourcing, systems integration, supply chain, people issues, mergers and acquisitions, infrastructure, and privacy, security, and ethics.</p>