Mediation in the Campus Community

Sponsored by the Conflict Resolution Education Network<br> <br> “Far and away the most comprehensive guide available…. Warterspresents a wide range of possible program structures and providesthe information that organizers and participants need to select thebestoption.”<br> –James B. Boskey (1942-1999), former editor and publisher, TheAlternative Newsletter, and former professor of law, Seton HallLaw School, New Jersey<br> <br> “Professionally written, logically organized, and delivered in apersonal style that is appealing to the reader…. A thoughtfulbalance of theory with pragmatic suggestions for developing andintegrating a mediation program on campus.”<br> –Roger Witherspoon, vice president, Student Development, John JayCollege of Criminal Justice<br> <br> “Warters not only conveys the need for mediation on campus, butthe importance of relating mediation to existing mechanisms such asstudent judicial affairs and other grievance processes.”<br> –Gene Zdziarski, developer of Student Conflict Resolution Servicesand associate director of Student Life, Texas A&M University,and former board member of the Association for Student JudicialAffairs<br> <br> Learn how to design, implement, manage, and evaluate mediationand conflict resolution programs on all types of campuses. WilliamC. Warters–a widely-known authority on dispute resolution inhigher education–offers administrators, faculty, student servicesprofessionals, and student groups step-by-step advice on mediationprogram development. He draws on case examples and ideas fromcampuses across the country to illustrate strategies for developingcreative and effective responses to conflict. Readers will find aten-step guide for creating new programs, plus advice on stafftraining, program promotion, results evaluation, and more. Sampleforms, policy language, promotional materials, mission statements,assessment questions, and a case management script are among themany resources provided in this guide.