Standardization and Tacit Knowledge

An interdisciplinary look at interaction in the standardized surveyinterview<br> <br> This volume presents a theoretical and empirical inquiry into theinteraction between interviewers and respondents in standardizedresearch interviews. The editors include a range of articles thatshowcase the perspectives of conversation analysts,ethnomethodologists, and survey methodologists, to gain a morecomplete picture of interaction in the standardized surveyinterview than was previously available.<br> <br> This book is the first to focus solely on the interactionalsubstrate or conversational architecture of interviewing. It offersa range of insights into standardized interviewing as interactionand forms a bridge between survey methodology and the study ofinteraction and tacit practices. The articles are arranged intofour subject groups: theoretical orientations, survey recruitment,interaction during the substantive interview, and interaction andsurvey data quality. Articles include:<br> * Interactions in telephone surveys<br> * Recruitment of respondents<br> * Respondent laughter<br> * Interaction coding<br> * Impact of technology on interaction<br> * Occasions for interviewer intervention<br> <br> Standardization and Tacit Knowledge serves as a one-of-a-kindreference for survey methodologists, linguists, and researchers andalso as a postgraduate coursebook in survey interviewing.