The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader’s Guide

Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. <b>How to Resolve Conflict Effectively, Leader?s Guide</b> from the popular <b>60-Minute Active Training Series</b> offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to: <ul> <li>Get tension right out on the table</li> <li>Figure out what?s bothering the other person</li> <li>Communicate the real, underlying concerns</li> </ul>