60-Minute Training Series Set: How to Bring out the Better Side of Difficult People

This is a set and includes ISBN: 9780787973544 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader’s Guide and ISBN: 9780787973582 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant’s Workbook.