Strategic Benchmarking Reloaded with Six Sigma

<b>A new update of the classic text on benchmarking</b> <p><i>Strategic Benchmarking Reloaded with Six Sigma</i> updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company’s overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available.</p> <p>Topics include:</p> <ul> <li>Stimulating business improvement with benchmarking</li> <li>Linking Six Sigma to strategic planning and benchmarking</li> <li>Understanding the essence of process benchmarking</li> <li>Making statistical comparisons in benchmarking</li> <li>Applying benchmarking results for maximum utility</li> <li>Reviewing lessons learned from old case studies</li> <li>Conducting a strategic benchmarking study</li> <li>Performing an operational benchmarking study</li> <li>Mainstreaming benchmarking into strategic planning</li> <li>Creating a sustainable benchmarking capability</li> <li><b>Plus:</b> appendices covering the benchmarking code of conduct, operating procedures, and Web resources</li> </ul>