Why Didn’t You Say That in the First Place?

Ever get the feeling that your coworkers don’t understand you?<br> Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn’t You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.<br> <br> You’ll discover:<br> * Why nobody understands you<br> * Why misunderstanding is normal<br> * The power of strategic talk<br> * Communicating when understanding is critical<br> It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.